The CONSORTIUM ARENILI CAORLE srl was founded in 1977 gathering together the multiple concessions of the hotels. Members of the Consortium are the Municipality of Caorle and important associations like the merchants association and the hoteliers association.
Aim and goal of the Consortium is to manage the beach services along the coast, specifically the services are the followings:
MANAGEMENT OF THE BEACH AREAS
Goals of the Consortium Main objectives of the Consortium are:
Furnish high quality services that satisfy the customers
Monitor the needs and feedbacks of guests to ensure modern services able to answer their needs
Take quality culture to the beach
Promote the Consortium image, also by involving the affected public offices
Define and monitor the quality goals connected to the different company processes involving the workers through awareness and training campaigns and the communication of the achieved goals
Verify and analyse the satisfaction of customers
Monitor and manage complaints
Monitor and manage the costs of non quality
Define improvement plans about quality and use managing tools to control the results
Put constant attention to work security and environment.
The Consortium management believes that these goals can be reached following the principles of participation, collaboration and transparency.
Concessions CDM 21/99 - 03/14 - 02/17 License/Authorization n.737